Delete Account
How do I request my account information to be deleted?
You can, at any time, request to edit, update, access or delete your information by emailing us at support@kainero.com. We shall, within 30 days following receipt of notice, delete Personal Data from our records and, upon completion of all transactions, comply with all reasonable instructions with respect to the deletion of any remaining Personal Data. We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. You may request for a copy of your Personal Data, free of charge and in an electronic format. You may request for all Personal Data to be provided in a commonly used and machine-readable format and once obtained, you have the right to take the same to another company.
We will also delete your Personal Data, within 30 days from occurrence of any of the following events:
• If the personal data is no longer necessary for the purpose which we originally collected or processed it or for a legitimate business purpose;
• If it is no longer necessary to provide our services;
• If your account with us is deleted;
• If the platform through which our services are being used has requested deletion of your Personal Data for your protection; or
• If we are required to comply with a legal ruling or obligation.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at support@kainero.com.
We have a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
